HandBooks | Books

Read the book that’s making adults pay attention… to what our kids are saying!
Find out:
- What kids really think
- What kids really want
- Why kids think adults are missing too much in life!

Expanded to 150 pages, this is the right book at the right time for all the busy, tired, overworked people who…
- know that family is really what matters
- want to spend more time with their children
- could use a gentle and inspiring "wake-up call" to help get their priorities straight.

The revolutionary handbook will help you break down we vs. they beliefs and behaviors that exist between "bosses" and "workers." It will enhance your culture by encouraging new levels of understanding, empathy, trust, and cooperation. With over one million copies in print, this is a must read for everyone in your organization!

This best-selling leadership book provides powerful insight into what employees want and need from their managers, supervisors, and team leaders. It pinpoints the behaviors and attributes necessary to be the kind of leader that employees will follow ... to higher levels of success.

This cut-to-the-chase resource provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages, you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between.

This powerful handbook will allow you to connect with employees and create the understanding, support and acceptance critical to your success. It will introduce you to the four key dimensions of communication and teach you how to eliminate communication barriers.

This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity.

Find out where the 212° idea all began. This original black-and-white version goes back to the basics: at 211º water is hot, at 212º it boils. And with boiling water, comes steam. And with steam, you can power a train. Using a straightforward approach, this book will be sure to encourage and challenge you to give that extra degree of effort...the extra degree that will produce exponential results.

What To Do When Conflict Happens encourages employees to take "ownership" of their own problems. It provides team members with the skills and techniques necessary to resolve interpersonal issues they face at work. And, it includes proven leadership strategies for enhancing workplace cooperation and problem solving.

Ethics4Everyone is a unique and powerful resource for employees at ALL levels. It provides practical information to guide individual actions, decisions, and daily behaviors. And it will help your entire workforce understand that, when it comes to business ethics, everyone is responsible ... everything counts!

Clever and compelling resource for leaders at all levels to help them accomplish big things in their "workshop" by giving employees clear goals, solid accountabilities, ongoing feedback, coaching, recognition…the leadership traits of the Santa Claus in each of us!

Start Right, Stay Right is a powerful guidebook for ALL employees, regardless of their level, function, or time on the job. Using a straight-talk, real-world approach, it pinpoints the critical behaviors necessary for individual and organizational success. This is the handbook you'll want everyone reading and using...TODAY!

Recognizing the efforts and achievements of employees at all levels is critical to organizational success! Yet most people quickly run short of ideas on how to recognize others. As a result, acknowledging and reinforcing good performance doesn't happen as often as it could or should. This handbook will help you change that!

Whether you’re a seasoned supervisor, newly promoted (and wondering "What do I do now?"), or preparing yourself for a future leadership position, this book is for you. This is the handbook you’ll want all your leaders reading and using today!

Focusing on shared responsibility, this easy-to-read handbook encourages all employees to be accountable for values-driven business practices. It pinpoints the ten critical behaviors that everyone in your organization must adopt to build a results-oriented environment of trust, commitment, and integrity.

The fact is that while all teams are groups, not all groups are teams. A group becomes a true team only when its members support and enhance each other’s performance and contributions … when they work together to achieve results that are bigger and better than those that could be realized individually.

Get the inside tips from two of the best presenters in the world. David Cottrell and Tony Jeary have put together the best tips on how to accomplish your objective during every presentation.

Want to get things done faster so you can accomplish more of your long-term goals? Okay. We'd all like that to happen. But the question we finally have to ask is "How can I do that - get more things done in less time?"

This roadmap shows how to maintain motivation, develop hidden talents, and become the best. Becoming the Obvious Choice is a guide to prepare you for your next career opportunity.

We’ve all seen it…and it’s devastating when it happens...employees who are physically present but who have mentally checked out. Let’s face it. No one takes a job planning to fail. Likewise, no one hires with the intent to eventually fire. Both parties want to succeed. So, what happens between an employee’s first day and their last?

Southwest Airlines is a phenomenal success story. Lessons in Loyalty takes you inside the company to discover what makes it so different … and successful.

Business Week Top 15 Business Book! Over 1,000,000 in print. Everyone likes a good story ... especially if there are lessons that can be immediately applied to life. This book is one of those stories, about a manager and his mentor.

The Next Level shows readers from every walk of life, step-by-step, how to reach the next level. Whether their goals involve increasing the bottom line, encouraging the ultimate performance from every employee, earning promotions or simply improving their communications skills – at work and in personal relationships – The Next Level offers a tried-and-proven formula, all in a brief, easy-to-read format.

This book translates the incomprehensible into the actionable. It cuts through the clutter to deliver inspiration and application so you can orchestrate your attitude….. and your success.

This quick read offers practical strategies to engage the minds and heart of your team at home, work, church or community. Learn why this is such a powerful advantage for your organization. Read it and conquer your competition!

Win or Lose? You Choose.

The game is won by those who EXECUTE their strategies. Sticking To It: The Art of Adherence reveals the secrets to success for high-achieving individuals and teams. Read it and win!

What's the REAL secret to success?

Learn the secrets from the world’s highest achievers. These practical, inspiring tips from "107 Ways to Stick to It" will help you stick to it and WIN!

The Speed of Success Kit includes Orchestrating Attitude and 175 Ways To Get More Done In Less Time.

This inspirational book is about removing "ceilings" and replacing them with "blue skies." Marcy Blochowiak shares her story about leaving a secure job as a flight attendant ten years ago to become an entrepreneur. She successfully built a team of thousands in a marketing business by using a secret weapon: "Hire more women."

Read the book that’s making adults pay attention… to what our kids are saying!
Find out:
- What kids really think
- What kids really want
- Why kids think adults are missing too much in life!

Expanded to 150 pages, this is the right book at the right time for all the busy, tired, overworked people who…
- know that family is really what matters
- want to spend more time with their children
- could use a gentle and inspiring "wake-up call" to help get their priorities straight.

In a word – Breathtaking! In Finding Joy, Mac Anderson has compiled an amazing collection of inspiring photographs and meaningful quotes into a gorgeous gift book. Some of the most beautiful things in life are also the most simplistic. Such is the wisdom found in this book, simple yet powerful.

If you are like most people, you want to contribute, make a difference, and have a positive impact, but, maybe you don’t know what to do, where to go, when the “right” time is, or how to get others involved.

Every Monday Matters is here to help. This “involvement” guide book provides a straightforward, uncomplicated, and down-to-earth process for getting YOU involved and to help you get OTHERS involved.

Marcia Wieder is a gifted author, an engaging speaker, and a successful business woman. She has appeared on Oprah, The Today Show, in her own PBS TV special; and is considered one of the country’s leading authorities on how to turn dreams into realities.

Stunning photography and inspirational quotes are combined in The Nature of Excellence 88-page, coffee-table-size book. Through the twin lens of insight and imagery, you’ll discover the natural excellence that surrounds us.You will also learn from the wisdom of more than 100 successful people who have inspired excellence throughout history.

* Each order will include 1 FREE The Nature of Excellence DVD.

So you want to get organized. You want to simplify your life. You want to learn to focus on priorities… to get more done in less time. The answer… read Brian Tracy’s Eat That Frog!

The words Finish Strong instantly and clearly communicate a performance goal perhaps better than any other two words in the English language. In this breathtaking gift book, you will share in the triumphs a variety of individuals who all shared a common value – the desire to overcome their obstacle and ultimately Finish Strong. In addition, Dan Green shares some innovative ways that he has incorporated the Finish Strong attitude into his personal and professional lives.

The Richest Man in Town is a true story that captures the important things in life in an unforgettable way. It is beautifully written and will make you laugh, make you cry, but most importantly, will make you reflect on what life is about.

This beautiful gift book is not about religious beliefs… it is about joy, gratitude, appreciation, kindness and love. It is filled with inspiring stories, beautiful photographs, and life-changing insights. Read this little book and you will be blessed for doing so.

Best Selling Author, Mac Anderson, shares 30 years of "lessons learned" as a successful entrepreneur. And he presents these "nuggets" in a way you'll never forget. Want to Find out if you are a Duck or an Eagle!

Earl Nightingale's classic, The Strangest Secret, earned the 1st Gold Record for the spoken word, with sales exceeding one million copies. Nightingale, known as the "dean of personal development," reveals how he discovered and lived the secret to success.

Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization.

Deciding to make changes is the easy part. Getting your people on board is much more difficult. Best selling author, Mac Anderson (over 2 million of his books have sold) and Tom Feltenstein, highly successfully marketing consultant to the hospitality industry, have teamed up to write an unforgettable book on inspiring change in your organization.

Inspired by the Ultimate Team. This beautifully designed gift book written by Blue Angel pilot, Scott Beare and award-winning designer Michael McMillan, will “knock your socks off.” Great stories and great graphics are used to reinforce the nine key principles of teamwork used by the Blue Angels.

Get ready for a journey of personal discovery in this powerful, beautifully designed gift book. It will help you manage your energy levels, keep your soul alive, take new paths, reduce stress, attack your fears, and hang on when the storms blow through.

Barbara Glanz has created an instant classic that takes you on a journey through 10 key principles of appreciation. If your looking for a great gift to recognize someone special or to simply say "Thank You", then this is the perfect gift.

An award-winning gift book from Mac Anderson. Mac's stories and quotes are presented in an unforgettable way. This book can help you set clearly defined goals, manage your attitude, embrace change, live with gratitude, and make a difference whenever and wherever you can.

Find out where the 212° idea all began. This original black-and-white version goes back to the basics: at 211º water is hot, at 212º it boils. And with boiling water, comes steam. And with steam, you can power a train. Using a straightforward approach, this book will be sure to encourage and challenge you to give that extra degree of effort...the extra degree that will produce exponential results.

Tom shares over 20 years of experience on building a marketing team of more than 20,000 people. His insights on developing a recognition culture, leading from the front, and doing more than expected are just a few of the "nuggets" you'll find in this beautifully designed book. It's a perfect gift to welcome any new member to your team or to help any team member build their own great team.

The Dash has been published hundreds of times in books, newspapers, magazines and company newsletters. It has also been read countless times at company meetings, graduations and funerals. In the last three years, Linda has received over one million e-mails thanking her for writing The Dash, and asking the question ... Where can I get a copy?

This extraordinary book will be a source of inspiration and knowledge for many years to come. It is a beautiful coffee table edition with 160 pages, 75 wonderful photographs and over 400 great quotations from leaders in all walks of life. Great Quotes from Great Leaders is the perfect holiday gift for customers, friends and family. It’s guaranteed to be treasured.

WALK the TALK will inspire readers to reflect on their personal and professional behaviors and commit to living important and universally accepted values – at work and in their personal lives.